FAQS
You asked, we answered
DO YOU SELL GIFT CARDS?
Currently, we do not offer gift cards as a purchasing option. However, we are actively exploring the possibility of introducing gift cards in the near future. We understand the importance of gifting and the convenience it brings to our valued customers. Rest assured, we are working diligently to make this option available to you soon. Stay tuned for updates on our website and social media platforms as we continue to enhance your shopping experience at X-Hale.
WHAT PAYMENT METHODS DO YOU ACCEPT?
At X-Hale, we strive to provide convenient payment options to suit your preferences. We currently accept two payment methods: cash on delivery (COD) and card on delivery. With the cash on delivery option, you can make payment in cash when your order is delivered to your doorstep. Alternatively, if you prefer to pay by card, our delivery personnel can assist you with card payment at the time of delivery. We understand the importance of flexibility and convenience, and our aim is to make your shopping experience as seamless as possible.
DO YOU OFFER SAME-DAY DELIVERY?
Yes, we take pride in offering a service that sets us apart from the rest. In London, no one else provides the level of expedited delivery that we do. We are dedicated to ensuring that your shisha products reach you as quickly as possible, with a commitment to delivering within an hour of receiving your order. Our swift and efficient delivery service is unmatched, allowing you to experience the convenience and satisfaction of enjoying your shisha flavors and accessories without delay. Trust X-Hale to provide a delivery service that goes above and beyond, making us the top choice for all your shisha needs in London.